RATES & FEES, Terms & Conditions
(Please contact us at thecolinaflora@hotmail.com  for availability and reservations)

_ RATES

Room        Low Season      High Season

Camellia        €88                     €99                
Marigold       €88                     €105
Rose               €88                     €105 
Lily                 €75                     €88  
Lily (single)  €65                      €76
room rates are for two people per night plus  6% IVA/room tax

Special Low Season offer from 1 November to 28 February: Stay 7 nights pay for 6.

Delicious, Organic  Food For Life breakfast, included in rooms  daily  fresh fruit, biscuits, bottled water and tea making supplies, and on arrival a welcoming bottle of wine .  A well fitted  Guest Kitchen, and two mountain bikes (ride at your own risk) are available for guests to use free of charge.

Special Dietary Requests: Vegans/Vegetarians//Gluten Free accommodated

Check-in time: 3 PM Check-out time: 11 AM or by special mutual arrangement

Low season: 1 November through 31 March 
High Season April 1 to October 31

TWO NIGHTS MINIMUM STAY
Children 5 and under €10.- per night
Children 6 to 12 years €15.- per night
Children 12 and older and extra adult in room €30.- per night
Crib for small person: €5.- per night
Well-behaved dogs : €10.- per night

A 30% deposit is requested to secure reservation. Travel Insurance is recommended, since deposits are not refundable.  Early departures/curtailment are not refundable.  The exception is if the room can be rebooked.  Please read Colina Flora´s Terms and Conditions here. 

TERMS & CONDITIONS

Colina Flora has been created as a comfortable country-guesthouse which is peacefully located  in the heart of the beautiful Sintra Natural Park, an UNESCO World Heritage and Cultural Site.   Colina Flora strives to make all guests´ holiday a joyous, relaxing and memorable experience.
Colina Flora´s  terms and conditions are important because they are the foundation  of  our  agreement with you.  Please read.  Your deposit will signify that you have read and understood Colina Flora´s Terms and Conditions.  Your deposit also signifies a binding agreement between you and Colina Flora.
Reservations/Booking  and Payment:
1.Deposits
Upon receipt of a booking request email from you, we respond within 24 hours with your reservation/deposit information. Since we are a small country guesthouse, receiving many inquiries, we can only hold the reservation 48 hours. Upon receipt of your deposit/reservation your reservation is confirmed via email and booked. .
We require a 30% non-refundable deposit. Deposits can be made via bank transfer in Euros
By phoning or emailing in your credit card  information with permission for us to charge the deposit to your credit card in euros or with Paypal.
No other method of payment can be accepted. Any charges incurred for bank transfer or Paypal payments must be paid by you.
If you use Paypal,, we will calculate the charges and add them to your invoice. In spite of this, Paypal is often the least expensive manner  for  making an international payments.
2. Paying your balance
The balance of the cost of your holiday is payable in cash (euros only) or with credit/debit card at time of your arrival at Colina Flora.
3. Other payments
Payments for any additional services not included in your holiday price must be made during your stay in cash (euros only).


Cancellation and curtailment
1.Cancellation or curtailment by you or us
Your deposit is non-refundable. However in the case of cancellation or curtailment, we will attempt  to rebook  your  room; if we succeed  we will return your deposit to you on a goodwill basis, less an administration charge to cover any actual costs or losses incurred by us.  If you cancel part of your booking or cut short your stay after your arrival, you will be liable for the full payment as if you had stayed with us for the full term of your original booking.. Cancellations must be in writing.  And we will respond/confirm in writing.
Should we have to cancel due to “acts of god” or illness, your entire deposit will be refunded.
Insurance
We strongly recommend that you  take out  travel insurance against cancellation or curtailment and other possible losses such as loss of valuables, or injury. We cannot be held liable for loss/injury however caused.
Smoking
The rooms at Colina Flora are NON-SMOKING. Guests may smoke on the terraces/veranda and at the pool.  Please be considerate of  other guests.  Please note that  it is very dry here during the summer months with high risk of forest/brush fires  - never throw matches or cigarettes into the garden/forest. . We provide ashtrays, which are emptied daily,  upon request.
Arrival/Departure
Check-in is from 15h00 on your arrival day and  check-out is  at any time up to 11h00 on your departure day. Earlier check-in may be possible depending on availability (check with us)  It is possible to arrive earlier and use the garden sitting/guest kitchen/swimming pool  areas until your room is ready.

More General Information
Guests who make the reservation must be at least 18 years old.
Rooms at Colina Flora are available by reservation only, and each room  is only  for a maximum of  two persons. The exception is Rose Lodge which by arrangement can have an extra twin bed set up for a third person for €30.- per night extra. Colina Flora has a two night minimum.  It is possible to stay for one night  for a surcharge of €30.- per room.
Well behaved dogs are welcome but a reservation must be made for them. There is a charge of €5.- per night for dogs.   Cats and other  animals  can not be accommodated .
Quinta Colina Flora offers a relaxing environment so it is not possible out of consideration for our other guests to entertain non-resident visitors.
Colina Flora strives to always have all the advertised  amenities available for its guests.  We can not be held responsible for “acts of god”  or if a therapists/activities  are not available during your stay.  It is best to schedule yoga, massage and special activities before your arrival so that we can make arrangements for you.
Colina Flora has been lovingly designed and decorated and renovations/improvements continually take place.  We expect our guests to respect the aesthetic qualities of  Colina Flora and to not mistreat the gardens,  furniture/furnishings in the  rooms and common areas.  Please let us know if there is an accident and something breaks.  We hold guests responsible for any major damage. Rooms are cleaned daily..
Colina Flora is not liable for personal injury to any person or persons attending or occupying the property at any time throughout your holiday. Any accidents/illness is the sole responsibility of the person who booked the holiday and they indemnify Quinta Colina Flora and the property owner against all liabilities. Quinta Colina Flora is not responsible for your use of the communal areas and facilities which you use during your stay at Colina Flora and as such all members of the booking group indemnify Quinta Colina Flora and the property owner against any liabilities for any communal area or facility.
Colina Flora´s paths and walkways can be uneven. Guests are advised to walk carefully. There are also several areas where steps lead to various levels of the property. Guests are advised to tread carefully. Colina Flora is not responsible for injuries due to falls.
The Swimming pool, mountain bikes, boules court, gardens and guest kitchen are available for guests to use at their own risk. Children under 14 may not be in the swimming pool area without an adult.
Yoga, Chi Kung, Tuina Massage and other therapies are at guests own risk.
Colina Flora has a friendly, hyper-allergenic dog. There are also several friendly dogs in the neighbourhood.
Your deposit signifies that  you are accepting the terms and conditions of Quinta Colina Flora. We will also ask you to sign the terms and condition box on the reservation form stating that you have read and agree with Colina Floras terms and conditions.

Payment Policy